DashBoard
DashBoard
Client Management
Manage Client
Manage Sub Client
List of Branch
List of Customers
Customer Login Creation
Product Services Mapping
Corporate Profile
Corporate Profile
Branch Profile
Branch Profile
Branch List
View Existing Branch
Add Branch
Employee List
View Existing Employee
Add Employee
Employee Profile
Test Management
Individual Test
Test Package
Service Provider
Add Service Provider
Generate Link For Provider
Service Provider List
Send Link Provider List
Discount View
Voucher View
Customers Feedback
Physical Medicals
Add A Case
Case List
Appointment List
Clarification List
Closed Appointment List
Escalated Case List
QC Check List
Open QRC Token
PendingHealthCheckupsList
Health Check-Up
Create A New Request
Case List
Appointment List
Medical Reports
PendingHealthCheckupsList
Assigned Services
View Services
View Services
Second Opinion
Add Second Opinion Case
Active Second Opinion Cases
Closed Second Opinion Cases
Consultation
Add Consultation
View Consultation List
Consultation Appointments List
Closed Consultation List
Open QRC Token
VM Open List
VM Appointment List
Closed VM List
VM Escalated Case List
VM-MIS
Video Verification
Add VV Case
VV Case List
Care Programs
Add Case
Open Case List
Closed Case List
Miscellaneous Programs
Add Case
Open Case List
Closed Case List
Audio Recording
VMER Recording List
Physical Medical Recording List
Get Agent Productivity
MIS Report
Corporate Service Report
Medical MIS
Medical QC MIS
Consultation MIS
Service Provider Document MIS
Service Provider Test/Package MIS
Billing
Other Services
Health Risk Assessment
Wellness Calender
Care Programmes
Eye/Dental Treatments
Onsite Medical Camp
Comprehensive Health Plan
OPD
OHC
Vaccination
Pharmacy
Home Nursing
Family doctor
Ambulance Service
Eye Procedures
Dental Procedures
Insurance Records
Health Records
Users
Add User
Add Doctor
User List
Permission
Role
Sub Role
Change Password
Master Management
Add Product
Add Product Serivces
Services Mapping
Add Branch
Add District
Add State
Add Doctor Qualification
Add Doctor Specializations
Add Permission
Add Sub Permission
Add Type Of Insurance
Add Insurance Company
Add Specialities
Add Type Of Provider
Add Medical Surgery
Add Pharmacy Partner
Add MER Type
Add FAQ's
Welleazy Generic Test
Welleazy Specialties Test
Download Format
Admin Management
Login Creation
Customer Verification
New Request Verification
Lead Management
Add Lead
Lead List
Completed Lead List
Lead MIS
Individual Client
Invoice Management
Invoice Billing
Add Invoice
Open Invoices
Closed Invoices
Adhoc Payment
Open Queue
Closed Queue
Password Management
Login Credential
Doctor Prescription
Patient Prescription Form
Task List
IT Ticket
Gym Package
Add Gym Packege
Gym Packege List
Inbound Calls
InboundCallList
Help
Help
Other
Customer Service Mgmt
Add QRC
Open Cases
Closed Cases
Feedback
Feedback list
Insurance Sum Assured Details
Employee Insurace
Employee Dependent Insurace
Employee Insurace New Design
Employee Dependent Insurace New Design
Annual health check up
Pre-employment
Drug tests
Medical room management
Pharmacy
Equipment management
Vaccination
Covid testing
Doctors
Independent Ambulance Service
Doctors and Ambulance Service
Second Opinion
Visiting Doctors
Paramedic Deployment
Specialist Doctor Visit
0
200
Check Case Status
Reset Password
Sign Out
Case Type
Physical Medical
Consultation
You Have
0
Notifications
Immediate Action (
0
)
Fresh Cases (
0
)
Open For QRC (
0
)
Don’t have Relevant Network (
0
)
You Have
0
Notifications
Appointment with in 2 hours (
0
)
Appointment with in 4 hours (
0
)
Appointment with in 8 hours (
0
)
Appointment more than 8 hours (
0
)
Home
>> Insurance Company Sum Assured >>
Add Sum Assured
Copyright
©
2021
All rights reserved.
Last Logged In :
×
Inbound Call Details
|
Case Not Exist
No Call on Going ! Click on Get Pending Calls
Communication Mode
*
select
Select Communication Mode
Call
Email
SMS
WhatsApp
Social Media
Client Escalation
Others
Caller
*
select
Select Caller
Customer
DC
Sales
Welleazy Branch
Call Type/Category
*
select
Select CallType
Query
Request
Complain
Resolution/Call Status
*
select
Select Status
Open
Pending
Closed
Specify Other
*
Please Enter Other Mode
Product
*
select
Select Product
Sub Producats
*
select
Select Sub Product
Case Type
*
select
Select Case Type
Physical Medical
Virtual MER
Reason
*
select
Sub Reason
*
select
Call date and time
*
January 2026
January 2026
S
M
T
W
T
F
S
53
28
29
30
31
1
2
3
2
4
5
6
7
8
9
10
3
11
12
13
14
15
16
17
4
18
19
20
21
22
23
24
5
25
26
27
28
29
30
31
6
1
2
3
4
5
6
7
Time picker
Time Picker
12:00 AM
1:00 AM
2:00 AM
3:00 AM
4:00 AM
5:00 AM
6:00 AM
7:00 AM
8:00 AM
9:00 AM
10:00 AM
11:00 AM
12:00 PM
1:00 PM
2:00 PM
3:00 PM
4:00 PM
5:00 PM
6:00 PM
7:00 PM
8:00 PM
9:00 PM
10:00 PM
11:00 PM
Name of the caller
TA/Case Code
*
CSR's name / CSR's CRM ID
*
select
Client Name
select
Select Client
Caller's Email ID
State
select
City
select
Suspicious Case
*
Yes
No
Contact Number
Call Id
Remarks
×
You have successfully logout...